Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4138
LatestTicket
CreatedAt: 5/13/2021 11:11:05 AM
UpdatedAt: 2/5/2022 7:40:30 AM
Subject: water query
Description: the account has high water consumption<div><br></div><div>-QRC RESPONSE - unread period does not qualify for policy, consumer should check for leaks and advise of findings.</div><div><br></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3514
OpenedBy
AssignedTo: 101
Region: 4
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-05-13T11:11:13.321Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-22T07:42:29.815Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-05T07:38:16.446Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-05T07:40:17.684Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 2/5/2022 7:40:30 AM
Thread
ResolvedBy: 199
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13