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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4137
LatestTicket
CreatedAt
5/13/2021 10:55:03 AM
UpdatedAt
11/13/2022 9:08:28 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>QRC RESPONSE: Query&nbsp; resolved 2022/04 with a credit adjustment and account has since been closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3513
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2095
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-13T10:58:53.224Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 9:07:40 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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