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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4136
LatestTicket
CreatedAt
5/13/2021 10:33:29 AM
UpdatedAt
11/11/2022 8:05:39 AM
Subject
water query
Description
high water consumption . current reading 0945<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Readings are in order.</div><div>Consumer to log a new query if any leak repairs were done and upload a signed copy of the plumbers letter. If no repairs, refer to Billing to assess readings</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3512
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2093
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-05-13T10:34:18.969Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/11/2022 8:05:38 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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