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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
4127
LatestTicket
CreatedAt
5/13/2021 9:47:00 AM
UpdatedAt
11/6/2022 8:50:00 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>QRC RESPONSE: Query closed due to insufficient information.</div><div>New query logged by consumer under reference #78645 in explanation of query with plumbers letter dated Jan 2021 uploaded</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3503
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2077
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-13T09:46:38.773Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/6/2022 8:50:00 AM
Thread
134520
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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