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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4113
LatestTicket
CreatedAt
5/13/2021 7:51:11 AM
UpdatedAt
2/26/2023 7:01:32 AM
Subject
NO SEWERAGE BILLED ON ACCOUNT
Description
CONSUMER IS NOT BILLED FOR SEWERAGE ON ACCOUNT. KINDLY INVESTIGATE AND RESOLVE.<div>QRC Response :DATE 26/02/2023</div><div>Email sent to Billing department to investigate and add the charge .</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
3489
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
93
SubQueryType
58
Escalation
EscalationCron
2045
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-05-13T07:55:02.450Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:55:53.176Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
117
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
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12