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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4105
LatestTicket
CreatedAt
5/12/2021 1:19:36 PM
UpdatedAt
2/12/2022 10:40:49 AM
Subject
6 Months Policy
Description
Kindly assess a Six Months Policy for the period 201904-202004<div>W/Offs Indigent</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3484
OpenedBy
AssignedTo
74
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-12T13:19:16.228Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:43:35.993Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-12T10:40:26.652Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
2/12/2022 10:40:49 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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