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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4090
LatestTicket
CreatedAt
5/12/2021 10:40:57 AM
UpdatedAt
5/17/2022 8:51:08 AM
Subject
Water query - Double charge
Description
Water query - Double charge . Journal processed and approved. Query resolved.
Priority
Disposition
27
ConversationType
3
Parent
Account
3472
OpenedBy
AssignedTo
20
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
2013
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-12T10:40:35.983Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:27:40.523Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:40:50.918Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
5/17/2022 8:51:08 AM
Thread
ResolvedBy
20
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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