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4080
LatestTicket
CreatedAt
5/12/2021 10:15:34 AM
UpdatedAt
3/6/2023 8:21:56 PM
Subject
Water query - Overcharge
Description
Water query - Overcharge<br><b>Journal Amount</b>: [31568.50]<div>QRC Response </div><div><b><u>Incorrect removal done period 20210608-20211008</u></b></div><div>Water has been adjusted with a CR of R 1 738.01 (Inclusive of vat)</div><b>Journal Number</b>: [740899]
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27
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3470
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History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-12T10:15:13.452Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-12T10:16:39.869Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-12T10:16:47.158Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-08T06:09:55.596Z"}]
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ResolvedAt
3/6/2023 8:21:34 PM
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