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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
4082
LatestTicket
CreatedAt
5/12/2021 9:13:08 AM
UpdatedAt
11/13/2022 10:47:39 AM
Subject
WATER QUERY REPORTED TO W/W REF :738075
Description
WATER QUERY REPORTED TO WATER WORKS REF:738075<div><br></div><div>QRC RESPONSE:&nbsp;</div><div>There's no update on control no: 738075</div><div>Control no: 745037 reported an internal leak in July 2021.</div><div>Consumer to log a new query and upload a signed copy of the plumbers letter for further assessment</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3456
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1996
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-12T09:17:00.479Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:24:00.528Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
11/13/2022 10:47:38 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3
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