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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4074
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LatestTicket
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CreatedAt
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5/12/2021 8:34:23 AM
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UpdatedAt
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2/25/2023 8:15:39 AM
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Subject
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WATER /ELECTRICITY QUERY
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Description
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QRC Response :DATE 25/02/2023<div>Six months policy applied for 05/2022 period</div><div><br><div></div></div>
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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3449
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OpenedBy
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1990
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-12T08:38:15.495Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:18:34.150Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-15T08:08:04.471Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-23T08:10:02.850Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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Thread
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123923
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12