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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4070
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LatestTicket
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CreatedAt
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5/12/2021 7:45:57 AM
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UpdatedAt
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2/27/2022 8:31:46 AM
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Subject
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HIGH WATER CONSUMPTION/plumbers letter
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Description
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water leak rebate applied.<br/><b>Journal Number</b>: [051387]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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3446
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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1987
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-12T07:49:48.773Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-18T08:24:59.661Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:15:25.795Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-26T08:24:13.533Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-27T08:31:01.641Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12