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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4054
LatestTicket
CreatedAt
5/11/2021 11:21:32 AM
UpdatedAt
2/15/2022 8:02:09 AM
Subject
High water charges
Description
high water charges.<div>no payments on account.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3431
OpenedBy
AssignedTo
72
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1963
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-11T11:21:45.204Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T08:02:12.169Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-15T08:00:04.622Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
2/15/2022 8:02:09 AM
Thread
ResolvedBy
73
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6
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