high water charges<div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div>There is no unread period that exceeds 06 months.</div><div>Water Charges on the Rand Value was affected with stage 3 punitive tariffs from 01 Jan 2020 to 28 Feb 2022 as consumption exceeded 20+kl. </div><div>Any Consumption above 20+kl were penalized at 5 times higher tariffs due to water restrictions. Consumer to visit their nearest Credit Control Office for assistance with an arrangement or application for the Debt incentive Scheme as the billing is correct and in line with tariffs.<br></div><div>Alternately, consumer may log a new query by providing more information as to the nature of their query and if any leaks were repaired in the last 2 to 3 years, to upload signed copies pf plumbers letter as reference.</div><div><br></div>