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Conversation
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EscalationLevel
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LatestCall
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LatestSms
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Campaign
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IsOpen
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Customer
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4031
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LatestTicket
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CreatedAt
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5/11/2021 10:04:39 AM
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UpdatedAt
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3/1/2022 7:55:19 AM
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Subject
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back charge of e.l meter
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Description
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<br><b>Meter Reading:</b> [2017012] back charge of 4yrs in the april billing statement<div>journal approved 01/03/2022</div>
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Priority
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Disposition
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27
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3
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Parent
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Account
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3411
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OpenedBy
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AssignedTo
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25
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2
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23
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2
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101
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-05-11T10:04:24.444Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:36:09.950Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T07:54:51.047Z"}]
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UpdatedBy
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Category
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1
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Subcategory
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112
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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3/1/2022 7:55:19 AM
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Thread
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25
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WasCreatedByCustomer
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HasIvrcall
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2