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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3997
LatestTicket
CreatedAt
5/11/2021 9:07:32 AM
UpdatedAt
10/22/2022 10:37:43 AM
Subject
HIGH WATER CONSUMPTION
Description
WATER QUERYING HIGH WATER CONSUMPTION SINCE SEPTEMBER 2020.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Acc does not qualify for policy adjustment as there is no unread period exceeding 06 months.</div><div>Enquire with consumer if any leaks were repaired in the period under query and log a new query by uploading a signed copy of the plumbers letter</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3385
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1937
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-11T09:11:31.451Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:26:29.898Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 10:37:43 AM
Thread
134488
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
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3
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