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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4015
LatestTicket
CreatedAt
5/11/2021 8:22:35 AM
UpdatedAt
2/25/2023 8:18:58 AM
Subject
high water consumption
Description
the consumer had high water consumption please assist
Priority
Disposition
30
ConversationType
3
Parent
Account
3396
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1926
History
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-05-11T08:26:27.868Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:17:46.708Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:36:00.631Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T08:56:10.106Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
143153
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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