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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3981
LatestTicket
CreatedAt
5/7/2021 11:50:35 AM
UpdatedAt
10/22/2022 7:11:21 AM
Subject
HIGH WATER CONSUMPTION
Description
HIGH WATER CONSUMPTION<div><br></div><div>QRC RESPONSE: Query Closed</div><div>More information required. There is no unread period that exceeds 06 months.</div><div>Consumer or Agent logging the query to <b><u>LOG A NEW QUERY and provide full details as to the nature of the query.&nbsp;</u></b></div><div>If any leaks were repaired, to upload a signed copy of the plumbers letter</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3369
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1900
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-07T11:54:48.165Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-05-07T11:56:06.198Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:00:37.702Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 7:11:21 AM
Thread
138122
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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