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EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
3974
LatestTicket
CreatedAt
5/7/2021 9:38:57 AM
UpdatedAt
10/22/2022 7:15:34 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Consumer to LOG A NEW QUERY if any leaks were repaired and to upload a signed copy or e-mail to MariaanaW@buffalocity.gov.za as drop in consumption indicates possible leak repairs</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3364
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1891
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-07T09:42:55.969Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T06:56:33.562Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-03-16T12:14:15.852Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 7:15:34 AM
Thread
135173
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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