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Conversation
EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
3863
LatestTicket
CreatedAt
5/5/2021 10:20:50 AM
UpdatedAt
2/25/2023 8:00:36 AM
Subject
log query
Description
incorrect readings in July 2020<div><br></div><div>Follow up sent to Billing - 08.11.2022</div><div><br></div><div>Readings rectified account is in order 25.02.2023</div>
Priority
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27
ConversationType
3
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Account
3279
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
1826
History
[{"op":"R","uid":"39","un":"tembekas","dt":"2021-05-05T10:24:50.263Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-05T10:46:36.009Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:00:29.755Z"}]
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UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/25/2023 8:00:35 AM
Thread
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17
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HasIvrcall
Not Set True False
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17