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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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339
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LatestTicket
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CreatedAt
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7/28/2020 10:16:25 AM
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UpdatedAt
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11/14/2022 8:36:25 AM
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Subject
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FLAT RATE DOUBLE CHARGING ON ACCOUNT
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Description
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<br/><b>Journal Number</b>: [748223]
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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463
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OpenedBy
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11
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T08:41:24.334Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T10:41:49.012Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T07:11:08.128Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-03-16T09:56:16.887Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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Thread
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139412
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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11
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Updator
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201