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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3848
LatestTicket
CreatedAt
5/5/2021 8:58:41 AM
UpdatedAt
11/22/2021 10:53:39 AM
Subject
water
Description
six months policy applied<br/><b>Journal Number</b>: [535787]
Priority
Disposition
27
ConversationType
3
Parent
Account
3266
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
1812
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-05T08:58:24.981Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:17:38.866Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:53:39.307Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
11/22/2021 10:53:39 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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