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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3830
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LatestTicket
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CreatedAt
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5/4/2021 5:37:34 PM
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UpdatedAt
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2/25/2023 9:26:08 AM
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Subject
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water query
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Description
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over charged on water <div><br></div><div>QRC RESPONSE: NO PLUMBERS LETTER ATTACHED, SENT EMAIL TO TRACEYMAC@BORDER.CO.ZA TO PLEASE RESUBMIT PLUMBERS LETTER.<br><span id="baseForm:a4jContentPanel"><table class="rich-table " id="baseForm:bem08002Table" style="position: absolute;height: 212px;width: 708px;" cellspacing="0" cellpadding="0" border="0"><tbody id="baseForm:bem08002Table:tb"><tr class="rich-table-row n2j-even"><td class="rich-table-cell " id="baseForm:bem08002Table:3:j_id137" width="71px"><span class="n2j-row-cell" style="width: 64px;">20200928</span></td></tr></tbody></table></span></div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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3251
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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100
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-04T17:37:18.909Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-19T08:13:44.791Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-19T08:14:52.836Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:35:56.541Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-05-10T07:20:55.761Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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Thread
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119918
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10