Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3797
LatestTicket
CreatedAt: 5/4/2021 7:52:00 AM
UpdatedAt: 4/22/2022 12:53:57 PM
Subject: Water query
Description: WATER QUERY ADJUSTED<div>06 Month policy applied on all affected meters</div><br><b>Journal Number</b>: [826752]<br/><b>Journal Amount</b>: [-R24,924.79]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3227
OpenedBy
AssignedTo: 132
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-04T07:51:44.972Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-04T07:57:32.519Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T11:49:42.811Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:08:59.377Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-30T08:11:06.931Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-04-20T13:04:25.716Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-04-20T13:04:56.286Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-04-22T12:53:01.429Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 3
ResolvedAt: 4/22/2022 12:53:57 PM
Thread: 128072
ResolvedBy: 230
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3