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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3792
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LatestTicket
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CreatedAt
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5/3/2021 1:33:21 PM
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UpdatedAt
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2/17/2022 10:26:36 AM
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Subject
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water query
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Description
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water meter was over read 2021/01/19<div><br></div><div>ACCOUNT DOESN'T QUALIFY FOR SIX MONTHS POLICY ADJUSTMENT. </div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3223
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OpenedBy
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AssignedTo
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98
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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EscalationCron
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1750
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History
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[{"op":"R","uid":"178","un":"makhiz","dt":"2021-05-03T13:35:11.194Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:05:09.828Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-17T10:24:35.685Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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2/17/2022 10:26:36 AM
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Thread
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124114
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ResolvedBy
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178
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15