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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3778
LatestTicket
CreatedAt
5/3/2021 12:24:44 PM
UpdatedAt
3/28/2022 6:33:19 AM
Subject
credit interest
Description
rev interst<br/><b>Journal Number</b>: [507201]<br/><b>Journal Amount</b>: [-R6,055.70]
Priority
Disposition
27
ConversationType
3
Parent
Account
3214
OpenedBy
AssignedTo
3
Region
2
Department
23
QueryType
12
SubQueryType
108
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-03T12:24:46.462Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-22T12:41:56.847Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-22T13:15:31.118Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
108
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:33:19 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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