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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3743
LatestTicket
CreatedAt
4/30/2021 10:00:45 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water
Description
leak credit water<br><b>Journal Number</b>: [240779]<div><br></div><div>RESPONSE QRC:LEAK CR,JOURNAL {240779}AUTHORISED</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3182
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-30T10:04:52.331Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-30T10:08:50.920Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-21T13:48:20.258Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T07:44:48.235Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T10:14:15.971Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T06:31:38.021Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:33:54.092Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:21:33.711Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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