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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3726
LatestTicket
CreatedAt
4/30/2021 9:15:48 AM
UpdatedAt
11/22/2021 9:10:03 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.
Priority
Disposition
30
ConversationType
3
Parent
Account
3168
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1704
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T09:15:35.649Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T09:16:58.457Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:09:38.355Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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