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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
3724
LatestTicket
CreatedAt
4/30/2021 8:54:07 AM
UpdatedAt
7/3/2022 11:48:56 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div>Query does not refer to a specific period to assess.</div><div>History reflects interims during 2020/09 to 2021/06 were over charged and the 2021/07 billing received a credit after interim reversals.</div><div>Property sold and acc is up to date.</div><div>Query resolved&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3167
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1702
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:53:55.560Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:55:17.322Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:32:11.132Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/3/2022 11:48:56 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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