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Customer
3719
LatestTicket
CreatedAt
4/30/2021 8:36:35 AM
UpdatedAt
8/23/2022 9:27:05 AM
Subject
HIGH WATER CONSUMPTION
Description
HIGH WATER CONSUMPTION QUERIED BY CONSUMER. KINDLY INVESTIGATE AND RESOLVE.<div></div><div><br></div><div><b>QRC RESPONSE:</b></div><div><b>Account rectified with meter removal and interim reversals</b></div>
Priority
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27
ConversationType
3
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Account
3163
OpenedBy
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11
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2
Department
23
QueryType
1
SubQueryType
67
Escalation
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1698
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
8/23/2022 9:27:04 AM
Thread
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3
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Not Set True False
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3