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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3708
LatestTicket
CreatedAt
4/30/2021 7:59:44 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
ELECTRICITY QUERY
Description
ELECTRICITY QUERY,journal captured.<div><br></div><div>Duplicate query resolve don ref #10282</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3149
OpenedBy
AssignedTo
18
Region
2
Department
23
QueryType
2
SubQueryType
99
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-30T07:59:45.926Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-04-30T08:02:12.918Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-04-30T08:02:17.478Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:31:54.534Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-14T11:17:55.146Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
99
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2022 7:53:10 AM
Thread
ResolvedBy
18
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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