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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3686
LatestTicket
CreatedAt
4/29/2021 10:41:47 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
SEWERAGE QUERY
Description
SEWERAGE QUERY
Priority
Disposition
30
ConversationType
3
Parent
Account
3135
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
93
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-29T10:45:55.355Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-04-29T10:46:55.644Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:04:11.504Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-10T12:05:47.049Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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