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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3685
LatestTicket
CreatedAt
4/29/2021 10:36:02 AM
UpdatedAt
11/22/2021 8:02:31 AM
Subject
water
Description
leak credit wa&nbsp;<br/><b>Journal Number</b>: [315039]
Priority
Disposition
27
ConversationType
3
Parent
Account
3134
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
1670
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-29T10:36:04.608Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:10:50.227Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:02:31.634Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
11
ResolvedAt
11/22/2021 8:02:31 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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