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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3680
LatestTicket
CreatedAt
4/29/2021 10:13:40 AM
UpdatedAt
3/22/2022 7:09:10 AM
Subject
water query 6 months policy
Description
6 months policy<br/><b>Journal Number</b>: [479361]
Priority
Disposition
27
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
2
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-04-29T10:13:40.831Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-29T12:22:37.267Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-29T12:34:47.006Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-29T12:49:34.342Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-07T13:58:02.643Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
3/22/2022 7:09:10 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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