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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3676
LatestTicket
CreatedAt
4/29/2021 10:13:37 AM
UpdatedAt
8/2/2021 8:41:42 AM
Subject
Journal corrections
Description
Correction to journal BJ71204725<div>journal processed 05/05/21</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3132
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
12
SubQueryType
108
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-29T10:13:21.084Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:37:52.914Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
108
CreatedBy1
UpdatedBy1
ResolvedAt
8/2/2021 8:41:42 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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