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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3682
LatestTicket
CreatedAt
4/29/2021 10:11:50 AM
UpdatedAt
3/22/2022 7:09:10 AM
Subject
water
Description
credit water 06/2015<br/><b>Journal Number</b>: [901041]<br/><b>Journal Amount</b>: [121196.61]
Priority
Disposition
27
ConversationType
3
Parent
Account
3131
OpenedBy
AssignedTo
2
Region
2
Department
23
QueryType
1
SubQueryType
65
Escalation
EscalationCron
1669
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-29T10:11:52.677Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-29T10:19:06.728Z"},{"op":"R","uid":"756","un":"nontandazos","dt":"2022-01-31T07:51:45.746Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
65
CreatedBy1
UpdatedBy1
ResolvedAt
3/22/2022 7:09:10 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
756
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