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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3646
LatestTicket
CreatedAt
4/28/2021 11:28:57 AM
UpdatedAt
5/17/2022 8:51:08 AM
Subject
Water query
Description
Water query - leak&nbsp;<div><br></div><div>Kindly also check, Ref: 25150- meter changed or incorrect meter number.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3103
OpenedBy
AssignedTo
20
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1643
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
214
ResolvedAt
5/17/2022 8:51:08 AM
Thread
ResolvedBy
20
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
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