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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3642
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LatestTicket
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CreatedAt
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4/28/2021 10:58:00 AM
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UpdatedAt
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9/7/2022 12:20:58 PM
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Subject
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High consumption
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Description
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Kindly assess a high consumption<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [113956]<br/><b>Journal Amount</b>: [-R7,707.08]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3100
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OpenedBy
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AssignedTo
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74
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1636
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T10:57:49.445Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T07:05:56.097Z"},{"op":"R","uid":"1209","un":"siphokazino","dt":"2022-04-29T07:18:21.106Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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9/7/2022 12:20:54 PM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3