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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3627
LatestTicket
CreatedAt
4/28/2021 9:12:19 AM
UpdatedAt
11/22/2021 6:51:36 AM
Subject
High consumption
Description
Kindly assess a highwater consumption on this account for the period 2021/02
Priority
Disposition
30
ConversationType
3
Parent
Account
3089
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1625
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T09:12:08.604Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:51:26.668Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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