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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3614
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LatestTicket
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CreatedAt
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4/28/2021 8:32:01 AM
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UpdatedAt
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2/16/2022 8:52:23 AM
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Subject
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6 Months policy
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Description
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Kindly assess a Six Months Policy for the period 202003-202007<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR A SIX MONTHS POLICY ADJUSTMENT</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3078
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OpenedBy
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AssignedTo
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74
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-28T08:31:50.516Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:38:21.260Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:44:20.283Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-16T08:51:20.672Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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2/16/2022 8:52:23 AM
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Thread
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124029
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ResolvedBy
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172
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15