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CreatedAt
7/27/2020 12:47:15 PM
UpdatedAt
2/24/2022 11:16:33 AM
Subject
Incorrect readings
Description
CONSUMER LOGGED A HIGH WATER CONSUMPTION. WATER METER WAS CHANGED IN DECEMBER 2019 BUT READING ON NEW METER WERE ONLY CAPTURED IN MARCH 2020.<div><br></div><div>Consumption must be monitored for 60 days.</div>
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