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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3591
LatestTicket
CreatedAt
4/23/2021 1:25:47 PM
UpdatedAt
3/4/2022 1:17:43 PM
Subject
High consumption
Description
account adjusted Journal no 710816<div><br></div><div>Consumer to check for leaks as consumption is averaging above 30kl</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3060
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1588
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-23T13:30:02.922Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T12:18:50.288Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-10T07:34:17.854Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T07:49:06.026Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-11-18T12:12:39.722Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T06:23:08.459Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-04T13:17:27.329Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-04T13:17:40.476Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/4/2022 1:17:43 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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