Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3549

LatestTicket

CreatedAt

4/23/2021 8:27:41 AM

UpdatedAt

11/21/2021 11:21:27 AM

Subject

High consumption

Description

<span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">The consumer is querying the high charge in his water account for the month of February 2021.</span>

Priority

Disposition

30

ConversationType

3

Parent

Account

3027

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1567

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-23T08:27:42.939Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:20:24.302Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14