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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3544
LatestTicket
CreatedAt
4/23/2021 7:47:22 AM
UpdatedAt
5/19/2022 7:53:10 AM
Subject
WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER
Description
WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER
Priority
Disposition
30
ConversationType
3
Parent
Account
3021
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-23T07:47:24.023Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:18:33.280Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-01-25T12:31:14.301Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-25T06:29:41.123Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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