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EscalationLevel
0
LatestCall
7005
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
28
LatestTicket
CreatedAt
5/26/2020 5:49:02 AM
UpdatedAt
1/28/2022 10:21:11 AM
Subject
Water
Description
High water consumption.
Priority
Disposition
6
ConversationType
2
Parent
Account
OpenedBy
32
AssignedTo
Region
3
Department
QueryType
1
SubQueryType
44
Escalation
EscalationCron
1843
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-06T08:59:31.589Z"},{"op":"R","uid":"756","un":"nontandazos","dt":"2022-01-28T10:21:12.162Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
32
Updator
756
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