Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3529
LatestTicket
CreatedAt: 4/22/2021 9:37:31 AM
UpdatedAt: 10/23/2022 12:10:03 PM
Subject: High water consumption
Description: Kindly assess a high water consumption for the period 2020/07<div><br></div><div>QRC RESPONSE: The customer does not qualify for the 6 months policy, they need to advice if they had any internal leaks repaired and relog the query and also attach the repair letter.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3011
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1558
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-22T09:37:33.335Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:10:09.805Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 10/23/2022 12:10:03 PM
Thread
ResolvedBy: 10
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 10