Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3525

LatestTicket

CreatedAt

4/22/2021 9:25:03 AM

UpdatedAt

2/12/2022 9:56:41 AM

Subject

HIGH CONSUMPTION ON INDIGENT ACCOUNT

Description

CONSUMER IS INDIGENT IS INDIGENT AND IS QUERYING THE HIGH CONSUMPTION ON HER ACCOUNT. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR A 6 MONTHS ADJUSTMENT</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

3008

OpenedBy

AssignedTo

14

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-22T09:24:55.838Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T11:08:00.067Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-12T09:55:04.931Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

15

ResolvedAt

2/12/2022 9:56:41 AM

Thread

123741

ResolvedBy

14

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

15