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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3518
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LatestTicket
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CreatedAt
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4/22/2021 9:06:21 AM
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UpdatedAt
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2/13/2022 9:02:49 AM
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Subject
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INCORRECT METER FOR PROPERTY
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Description
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CONSUMER STATES THE METER FOR THE ACCOUNT IS INCORRECT. KINDLY INVESTIGATE AND RESOLVE. Journal processed and approved. Query resolved.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3001
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OpenedBy
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AssignedTo
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14
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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66
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-22T09:06:14.313Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:28:09.130Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-19T06:50:39.717Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:58:41.154Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T09:01:00.181Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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112
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CreatedBy1
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UpdatedBy1
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214
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ResolvedAt
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2/13/2022 9:02:49 AM
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Thread
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ResolvedBy
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14
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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214