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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3500
LatestTicket
CreatedAt
4/22/2021 8:01:58 AM
UpdatedAt
2/2/2022 7:49:28 AM
Subject
HIGH WATER CONSUMPTION
Description
HIGH WATER CONSUMPTION - CONSUMER STATES READINGS ARE INCORRECT. KINDLY INVESTIGATE AND RESOLVE.
Priority
Disposition
30
ConversationType
3
Parent
Account
2983
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-22T08:01:50.824Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-22T08:03:20.872Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:36:14.427Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:23:14.883Z"},{"op":"R","uid":"23","un":"bevins","dt":"2022-02-02T07:39:13.063Z"},{"op":"R","uid":"23","un":"bevins","dt":"2022-02-02T07:49:29.011Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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