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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3492
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LatestTicket
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CreatedAt
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4/22/2021 7:24:51 AM
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UpdatedAt
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1/11/2023 9:53:40 AM
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Subject
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Leak Credit
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Description
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Kindly assess a leak on this account that was reported in December 2019<div>water consumption still high, account flag expires 20220112</div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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2979
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-22T07:24:53.830Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-20T08:17:19.761Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:22:13.004Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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6
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ResolvedAt
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Thread
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141504
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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6