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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3483
LatestTicket
CreatedAt
4/21/2021 12:25:47 PM
UpdatedAt
2/13/2022 10:11:24 AM
Subject
High water consumption
Description
no six months policy was found 
Priority
Disposition
27
ConversationType
3
Parent
Account
2973
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1533
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-21T12:25:49.684Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:08:17.718Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T10:15:22.203Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-13T10:10:47.914Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
2/13/2022 10:11:24 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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